Terms of sale

Last updated: 12 October 2026

These terms apply when you buy a printed Pinfolk poster: a map or a globe of your travels that you design in Pinfolk. They add to our Terms of service and Privacy policy. Delivery times, countries and returns are explained in Shipping & returns.

Who you’re buying from

The seller is Caminocabs Limited, a company registered in Ireland (company number 806705), Prospect Hill, Finglas, Dublin, Ireland (“we”, “us”). You can contact us at hello@pinfolkapp.com.
We make every poster to order with our print partner Printify and its print facilities in the European Union (the Czech Republic and Germany).
Payments are processed by Stripe on its secure checkout page. We never see or store your card details.

The poster

You design your poster in Pinfolk: the style, the title, the countries, cities and places, your notes and, if you want, your name and a QR code to your Pinfolk profile.
Sizes: posters in A2 (42 × 59.4 cm) and A1 (59.4 × 84.1 cm) on matte paper, and framed posters of 40 × 30 cm and 70 × 50 cm with a black, natural wood or white frame.
The preview you see before paying is made from the same file we send to print. Colours on paper can look slightly different from your screen.
You are responsible for what you put on your poster. Don’t include anything you don’t have the right to use or anything that breaks our Community guidelines. We may refuse or cancel an order that does, with a full refund.

Prices and payment

Prices are in euros and are final prices, with shipping included: the amount shown before you pay is the amount you pay. There are no extra charges on delivery within the European Union.
As a guide: A2 poster €34.90 · A1 poster €44.90 · framed 40 × 30 cm €79 · framed 70 × 50 cm €119. The price that applies is the one shown at checkout.
You pay with a card (also through Apple Pay or Google Pay) on Stripe’s checkout page. Payment is authorised when you order and taken when your poster goes to print: 30 minutes after you order, or straight away if you choose “Send to print now”. The order is confirmed, and the contract is made, when the payment is authorised; we then email you a confirmation with your order number.

A personalised product: no right of withdrawal

Each poster is made to your specifications and personalised with your own content. Under EU consumer law (Article 16(c) of Directive 2011/83/EU, and Ireland’s Consumer Rights Act 2022), the 14-day right of withdrawal does not apply to goods made to the consumer’s specifications or clearly personalised. By placing your order you agree that you can’t withdraw from it once it has been sent to print (you can still cancel it within the first 30 minutes: see below).

This doesn’t affect your rights if your poster arrives damaged, defective or different from what you ordered (see below).

Cancelling an order

An order that hasn’t been paid can be left or cancelled at any time, and you’re not charged.
30 minutes to cancel from the app. After you order, you have 30 minutes to cancel it in the Pinfolk app, on your order page or with the button in your confirmation email, and you aren’t charged anything. If you’re sure, you can also send it to print straight away; then it can no longer be cancelled from the app.
After those 30 minutes, write to us at hello@pinfolkapp.com with your order number and we’ll try: if your poster isn’t in production yet, we’ll cancel it and refund you in full. Once it’s in production we can’t stop it.

Damaged, defective or wrong posters

If your poster arrives damaged or defective, or doesn’t match the design you ordered, tell us within 30 days of delivery at hello@pinfolkapp.com, with your order number and photos of the problem (and of the packaging, if it was damaged in transit).
We’ll send you a replacement at no cost or give you a full refund, as you prefer. You don’t need to send the poster back unless we ask you to; if we do, we pay the postage.
Your legal guarantee rights as a consumer stay in place in addition to this.

Gifts

You can order a poster as a gift: enter the recipient’s name and address as the shipping address at checkout.
If you give us the recipient’s email, we’ll let them know that a gift is on its way when it ships, with your name and message and without the price. If you leave it empty, we don’t contact them.
For any claim about a gift, the buyer is our customer: write to us and we’ll sort it out with you.

Delivery

We ship to countries of the European Union only. Before you pay we show you an estimated delivery date (production plus shipping, in working days); your order page and your confirmation email show it too. All the details are in Shipping & returns.

Your data

To make and deliver your poster we share your name, shipping address, phone number and email with Printify and its print facility, and the payment is processed by Stripe. We keep the record of your order (amount, product, country and dates) as accounting law requires, and we delete your shipping address, phone number and email 90 days after delivery, or 30 days after an order is cancelled, refunded or couldn’t be completed. More in our Privacy policy.

Changes to these terms

We may update these terms. The version that applies to your order is the one in force when you paid.

Law and contact

These terms are governed by the laws of Ireland. If you live in the EU, you keep the protection of the mandatory consumer laws of your country and can bring a claim there. Nothing in these terms limits your rights as a consumer.

Caminocabs Limited · Company number 806705 · Prospect Hill, Finglas, Dublin, Ireland · hello@pinfolkapp.com